We provide a helpdesk solution for the small businesses, which combine the desktops support, server support, Office application support, Internet support and development support. To keep the cost at the lowest level, we have combined the off-shore and on-site support too. The areas, that can be supported remotely, like the server regular log checking or the regular desktops activity like running defragmentation, running error checking on the disks or developing new application, we have moved them to off-shore location, where we start charging like USD 15 per hour/incident to the client. The on-site activities, which are charged at a higher but reasonable rate can be minimised by doing most of the regular activities remotely.

The off-site helpdesk support is also available round the clock, 365 days in a year.

In case of fixed IP Internet access, we can provide remote support at a cost of USD 20 per hour/incident. If you do not understand the fixed IP Internet access, we can help you in getting that.

We currently have EMERGENCY SERVICES only available at Tokyo location. Other locations, can use our remote support offer. Charges remains same.

Please feel free to fill out the form below, so that we can get in touch with you, shortly.

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